Terms of service

 

OVERVIEW

Welcome to Montra. In these Terms, “we,” “us,” and “our” refer to Montra. Montra operates this website and online store, including all related content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience. Our Services are powered by Shopify, which supports the operation of our store.

These Terms of Service (“Terms”), along with any referenced policies, explain your rights and responsibilities when using our Services. Please read them carefully, as they include important legal information, including limitations of liability and warranty disclaimers.

By accessing, browsing, or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence and that you have permission for any minors under your care to use the Services on your devices.

To access or use our Services—including browsing or purchasing products—you may be required to provide personal details such as email, billing, payment, and shipping information. You confirm that all information you provide is accurate, current, and complete, and that you have the legal right to provide it.

You are responsible for keeping your account credentials secure and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to others.


SECTION 2 – PRODUCTS

We aim to display our products as accurately as possible. However, we cannot guarantee that colors or appearance will look exactly the same on your device due to screen settings and display differences.

We do not guarantee that products or services will meet your expectations or match website visuals exactly.

Product descriptions may change at any time without notice. We also reserve the right to discontinue products or limit quantities by person, region, or jurisdiction.


SECTION 3 – ORDERS

Placing an order is an offer to purchase. Montra may accept or decline any order at its discretion. An order is only confirmed once accepted. Payment must be received before acceptance.

We may refuse, modify, or cancel orders and will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy [LINK]. Orders are intended for personal or household use only and not for resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the one shown at checkout and confirmed in your order email. Taxes, shipping, customs, or import fees may apply unless stated otherwise.

Prices may differ from those offered elsewhere or through third parties. Promotional offers are governed by separate terms, and those terms override these Terms in case of conflict.

You agree to provide accurate payment and billing information and to update it as needed. You confirm that you are authorized to use any payment method provided and agree to pay all charges, including taxes and shipping fees.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once the order is handed to the carrier, responsibility and risk of loss transfer to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services—including text, images, graphics, videos, logos, designs, and software—is owned by Montra, its affiliates, or licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or exploit any content without written permission.

All trademarks, logos, and brand elements of Montra and Shopify remain the property of their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, which we do not control or monitor.

These tools are provided “as is” without warranties. We are not responsible for any issues arising from your use of them. Use is entirely at your own risk.

Future features or tools added to the Services will also be governed by these Terms.


SECTION 8 – THIRD-PARTY LINKS

Our Services may include links or content from third-party websites. We are not responsible for their content, accuracy, or policies.

Accessing third-party sites is at your own risk, and you should review their terms and privacy policies before engaging with them.

We are not liable for any loss or damage related to third-party sites or services.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Montra uses Shopify to power its store, but all transactions are between you and Montra directly.

Shopify is not responsible for any purchases, product issues, or damages. By using the Services, you agree to release Shopify from any related claims or liabilities.


SECTION 10 – PRIVACY POLICY

Your personal data is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy.

Because Shopify hosts the Services, certain data is processed and shared with Shopify and possibly third parties in other countries to operate and improve the Services.


SECTION 11 – FEEDBACK

Any feedback you submit (ideas, suggestions, reviews, etc.) may be used by Montra freely and without compensation.

By submitting feedback, you confirm you own or have rights to it and that it does not violate any laws or third-party rights.

We may use, edit, or remove feedback at our discretion, but are not obligated to do so.


SECTION 12 – ERRORS AND OMISSIONS

Occasionally, information on the site may contain errors or inaccuracies relating to pricing, descriptions, availability, or shipping.

We reserve the right to correct errors, update information, or cancel orders if needed, even after submission.


SECTION 13 – PROHIBITED USE

You agree to use the Services only for lawful purposes. You may not misuse the Services in any illegal, harmful, or abusive way, including fraud, harassment, impersonation, or spreading misleading information.

You also agree not to:

  • Introduce viruses or malicious code
  • Scrape or extract data
  • Use automated systems or bots
  • Attempt to bypass security systems
  • Interfere with the platform’s operation

We may suspend or terminate access if these rules are violated.


SECTION 14 – AGENTS

If automated systems or agents interact with the Services on your behalf, they must clearly identify themselves and comply with our requirements.

We may restrict or block such systems at any time. Agents must not impersonate humans or bypass security protections.


SECTION 15 – TERMINATION

We may suspend or terminate access to the Services at any time without notice. You remain responsible for any outstanding obligations.

Certain sections (such as intellectual property, liability limits, and indemnification) will remain in effect after termination.


SECTION 16 – DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee accuracy, reliability, or uninterrupted access.

We are not responsible for any reliance placed on the information provided.


SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent allowed by law, Montra and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from use of the Services or products purchased, including loss of data, profits, or revenue.


SECTION 18 – INDEMNIFICATION

You agree to defend and hold harmless Montra, Shopify, and related parties from any claims or damages resulting from your violation of these Terms or misuse of the Services.


SECTION 19 – SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue in full effect.


SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not waive our rights.

These Terms, along with any policies, represent the full agreement between you and Montra.


SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations without our permission. We may assign or transfer our rights at any time.


SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Montra is based. Legal disputes will be handled in those courts.


SECTION 23 – HEADINGS

Headings are for convenience only and do not affect interpretation of these Terms.


SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services means acceptance of updates.


SECTION 25 – CONTACT INFORMATION

Questions about these Terms can be sent to:
jimmypitts393@gmail.com

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